![]() ![]() You can also review our support hours to make sure we can assist you immediately. Choose Start messaging or Get a callback.Enter Unable to Access Workforce in the What can we help you with? field.I'd recommend contacting our Customer Care Support so they can check why you're experiencing this issue. Possible that your current browser may have a temporary issue with QuickBooks. If not, you can use another supported browser. If this works, let's clear the cache and cookies of your browser. Refer to these shortcut keys to open a private browser: There are times that cache and cookies stored on the browser cause problems when running websites. Let's use a private browser to access your QuickBooks Online account. I'm here to provide you other options to fix your payroll concern. Please know that you can always post here in the Community for any concern you have with QuickBooks. This way, you'll get more insights that can help you with your QuickBooks tasks. From there, you can browse articles or get some ideas from other QuickBooks users and experts. I also encourage you to visit our QBO Help page. In the What can we help you? field, enter your concern.Click the Help menu and select Contact us.You can also use our QBO test drive to initiate a chat with our QBO care team. Click on Search for something else and enter a brief description of your concern in the search box.Head to the Contact support page at this link.It could be that the one you're currently using has a temporary issue with QuickBooks.Īnother option is to connect with them via browser. This will remove the stored cache or cookies to refresh your browser. If this works, go back to your regular browser and clear the cache. Once signed in, go to the Help icon and click the Contact us button. Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P.Let's run your QuickBooks Online account using a private browser. There are times that cache and cookies stored on the browser cause problems when running websites. This is not the impression we want you to have, Kelly61. I'd be happy to offer further assistance. Keep me posted about this or if there's anything else I can help you with. Please refer to this article to see different information on how you can view your paychecks, W-2s, and other employment info such as your home address and bank account info through QuickBooks Workforce: View your paychecks and W-2s in QuickBooks Workforce. You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types. Then, select how you want to contact them and fill in the information. You'll be routed into the How can we help? page.Type unable to log into the WorkForce in the Type something field.You'll also receive an update through email once this has been resolved. This will help our engineers determine the number of affected users. I suggest contacting our QuickBooks Support Team, so they can add you to our notification list. We already submitted a notification about this, and our engineers are now working to fix it as soon as possible. ![]() We’re on it" is currently under investigation. However, the error "there’s an issue on our end. I appreciate you providing the troubleshooting steps you've done to resolve the issue about log into WorkForce. Thank you for posting here in QuickBooks Community. ![]()
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